Read the text below. Fill in the gaps by entering a single word in each gap so that a logically coherent

Starting from January, we will be implementing a new (1) _____________ system to make your billing experience smoother and more convenient. We have listened to your feedback and have taken steps to simplify the process.

Firstly, we will be introducing an online (2) _____________ system where you can access your bills and make payments directly through our website. This will save you the hassle of physically visiting our office or waiting for your bill to arrive in the mail.

Secondly, we are also launching a (3) _____________ program where you can choose to receive your bills via email instead of traditional paper bills. This not only reduces paper waste but also allows you to easily store and access your bills digitally for future reference.

Thirdly, we understand that unexpected financial situations can occur, so we are introducing a (4) _____________ plan option. This will provide flexibility to our customers by allowing them to pay their bills in installments, making it easier to manage their finances.

Lastly, we have revamped our (5) _____________ support system to ensure that all your queries and concerns are addressed promptly. Our trained customer service representatives will be available via phone, email, and live chat to assist you with any issues you may encounter.

We believe that these reforms will greatly enhance your experience with The British Isles Electric Company. We are committed to providing reliable electricity services while also prioritizing customer satisfaction. Should you have any further questions or require additional information, please do not hesitate to reach out to our customer support team. Thank you for your continued trust in our services.